Privacy Policy & Terms of Service
Legal Information: Privacy Policy & Terms
1. Agreement to Terms
These Terms of Service ("Terms", "Agreement") are an agreement between the website ("Website operator", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services").
By using our website (www.globalyouthcounseling.com) and services, you agree to these Terms of Service. If you don't agree to these Terms, you must not use our website or services.
2. Who Can Use Our Services
Our services are for young people aged 12-25. If you're under 18, you need permission from a parent or guardian to use our services. If you're under 13, a parent or guardian must supervise your use of our services.
3. Privacy and Your Personal Information
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to our Privacy Policy.
4. Your Account
If you create an account on our website:
- You must provide accurate and complete information.
- You must keep your password secret and secure.
- You're responsible for everything that happens on your account.
- You must tell us immediately if you think someone else is using your account.
5. User Content
If you post content on our website (like in forums or comments):
- You keep ownership of your content.
- You give us permission to use, copy, and share your content to provide our services.
- You must not post content that is illegal, offensive, or infringes on someone else's rights.
6. Acceptable Use
When using our services, you must not:
- Break any laws.
- Bully, harass, or intimidate others.
- Post false or misleading information.
- Try to access other users' accounts.
- Try to damage or disrupt our website or services.
7. Counseling Services
Our counseling services are for support and guidance only. They are not a substitute for professional medical advice, diagnosis, or treatment. If you're in crisis or having thoughts of self-harm, please contact emergency services immediately.
8. Our Intellectual Property
Our website content, logo, and other materials are protected by copyright and other laws. You may not use these without our permission.
9. Disclaimer of Warranties
We provide our services "as is" without any guarantees. We don't promise that our website will always be safe, secure, or error-free.
10. Limitation of Liability
We are not liable for any indirect, incidental, special, or consequential damages resulting from your use of our services.
11. Changes to These Terms
We may change these Terms at any time. We'll post the new Terms on our website and update the "Last Updated" date. Your continued use of our services after changes means you accept the new Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and Thailand, without regard to their conflict of law provisions. For users in the European Union, these Terms will not deprive you of the protection afforded by the mandatory provisions of the consumer protection laws in your country of residence.
13. Dispute Resolution
We strive to resolve any disputes amicably through informal negotiations. If a dispute arises:
- We encourage you to contact us first at info@globalyouthcounseling.com to attempt to resolve the issue directly.
- If informal resolution is not possible, the following procedures will apply based on your location:
a) For users in the United States: Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.
b) For users in Thailand: Any legal action shall be submitted to the exclusive jurisdiction of the courts in Thailand.
c) For users in the European Union: You may choose to resolve any claim related to these Terms through an online dispute resolution platform. The European Commission provides such a platform, which is available at http://ec.europa.eu/consumers/odr/.
d) For users in other locations: Any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved by arbitration in accordance with the UNCITRAL Arbitration Rules in force on the date when the Notice of Arbitration is submitted. The number of arbitrators shall be one. The seat of arbitration shall be Singapore. The language of arbitration shall be English. Notwithstanding the above, you agree that we shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.
14. Compliance with International Regulations
We are committed to complying with applicable international regulations, including but not limited to:
- The General Data Protection Regulation (GDPR) for users in the European Union.
- The California Consumer Privacy Act (CCPA) for users in California.
- The Personal Data Protection Act (PDPA) for users in Thailand.
Where these or other applicable international or local laws provide for greater protection or rights than outlined in these Terms, those protections and rights will apply.
15. Use of Cookies
Our website may use cookies to personalize and facilitate maximum navigation of the User by this site. Cookies are small text files stored on your device to enhance your browsing experience.
- Types of Cookies Used:
- Essential Cookies: Required for the website to function properly.
- Performance Cookies: Help us analyze site traffic and improve user experience.
- Functional Cookies: Remember user preferences for better site usability.
- Marketing Cookies: May be used for advertising and user-specific recommendations.
The User may configure their browser to notify and reject the installation of cookies sent by us. However, disabling cookies may affect the functionality of the website.
16. Links to Other Websites
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.
17. Contact Us
If you have any questions about these Terms, contact us at:
- Email: info@globalyouthcounseling.com
- Organization: Global Youth Counseling
- Location: Thailand, USA
Global Youth Privacy Policy
Last updated: February 4, 2025
1. Introduction
Global Youth Counseling is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.globalyouthcounseling.com/], use our services, or interact with us in any way. It also outlines your rights regarding your personal data.
2. Information We Collect
2.1 Personal Data
We may collect personal data that you voluntarily provide to us when you:
- Register on our website
- Create or modify your account
- Subscribe to our newsletter
- Request resources or downloads
- Purchase products or services
- Sign up for counseling services
- Contact us for support
- Participate in surveys, contests, or promotions
- Engage in our forums or community discussions
This information may include:
- Name
- Age
- Email address
- Phone number
- Mailing address
- Payment information
- School or educational information
- Personal details shared during counseling sessions
- Any other information you choose to provide
2.2 Usage Data
We automatically collect information about how you access and use our website ("Usage Data"). This Usage Data may include:
- Your computer's Internet Protocol (IP) address
- Browser type and version
- Operating system
- The pages of our website that you visit
- The time and date of your visit
- Time spent on those pages
- Unique device identifiers
- Other diagnostic data
2.3 Tracking Technologies and Cookies
We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. Cookies are small files placed on your device. We use the following types of cookies:
- Essential cookies: Necessary for the website to function properly.
- Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
- Functionality cookies: Enable us to personalize your experience on our site.
- Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
3. Use of Your Information
We use the collected data for various purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our website
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our website
- To detect, prevent, and address technical issues
- To provide you with news, special offers, and general information about other goods, services, and events which we offer
- To comply with legal obligations
4. Disclosure of Your Information
We may share your information in the following situations:
- With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our website, to process payments, to contact you, and for other legitimate business purposes.
- For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- To Comply with Legal Obligations: We may disclose your information where we are legally required to do so.
5. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
6. Transfer of Data
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.
7. Security of Your Information
The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.
9. Children's Privacy
Our service is directed to youth aged 12-25. We do not knowingly collect personally identifiable information from anyone under the age of 13 without parental consent. If you are a parent or guardian and you are aware that your child has provided us with personal data without your consent, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@globalyouthcounseling.com
- By visiting this page on our website: [Contact Page]